Support – Our promise

After you have completed the registration you will get into your personal user account. There you are kept up to date about the current status of the requested documents. In addition, missing documents and information can be uploaded there.

Our staff speaks different languages, including English and Arabic.

We stand by your side through the whole process, but we can not guarantee an acceptance of your visa application. The duration of an application for the student visa, which is considered a long term visa, may take a few months. The Embassy does not make a commitment on the duration. In the unlikely case of a rejection, your ‘blocked account’ can easily be cancelled and the amount will be transferred back to your bank account.